March 28, 2011

Confluence Watersports has expanded its sales team as part of an organizational restructuring of the sales division. Building on the success of the regional field representatives, the reorganization was designed to further drive sales at specialty through a combination of increased technical support, enhanced customer service, new key account personnel, and a dedicated e-commerce manager.

The restructuring of the team began in spring 2010, with the appointments of Brad Taylor as the director of U.S. field sales and promotion of Kevin Henderson to director of sales for Canada. Taylor traveled extensively to meet with U.S. retail partners, listen to their needs and identified potential areas for growth in both service and sales. This new restructuring of the sales organization will allow for the implementation of these expansion plans for retail partners and Confluence, alike.

As a key component of expanding independent specialty dealer support, Confluence announces the addition of five Technical Representatives in the U.S. and one in Canada. The “Tech Reps” will provide technical product training, warranty inspection and resolution, and support retailer shows and events. The company’s 13 regional sales representatives across North America remain the core of the Confluence sales team and the primary point of contact for retailers. Continue Reading…