Sue’s Blog Post #2 – Thanks for Your Questions!
I haven’t even had a chance to respond to a direct question yet, and I already want to say thanks! From the questions you’ve sent in since my first blog post, plus the queries from our brand websites, the initial response has been much more than I anticipated! (In a good way.) Thank you for your interest and your involvement.
My goal is to answer as many of your questions as possible, so I’ve enlisted our amazing team to help. I’ve been reviewing all of the emails, and I’m routing those that are specific to certain models or product recommendations directly to our brand managers, design team and customer service specialists. They will respond to you directly. And knowing that your question will probably help out someone else, from time to time I’ll post those product questions and answers to the blog. I firmly believe we have the most talented team in the industry; and I’m proud to step aside and let the pros answer you directly as they are experts in their field.
That said, I really want to be involved in the conversation, so I’ll be fielding the “big picture” questions. The array of topics that has come in already is really interesting – please keep the ideas coming!
Just to give you an idea of some of the topics I’ll be addressing, from your questions (and from what’s been on my mind):
- How is the economy affecting the outdoor sporting industry and paddlesports industry in particular? What do you see in the future?
- Which of our kayaks is my favorite?
- What is our philosophy on product development?
- What is our philosophy on customer service?
- Are all of your products made in the USA?
- What are the benefits to the consumer of Confluence owning several brands?
Thanks again for asking your questions ~ we sincerely welcome them all.
Have a safe and fun holiday weekend!
Sue
Submit a question below:
Please use this form only for topics you’d like to see addressed on the blog. Visit any of our brand websites to send any other requests or product inquiries. One of our customer service personnel will respond to you as soon as possible!
Contact by Brand - Mad River / Wilderness Systems / Dagger / Perception / Wave Sport